Picasso Dental Clinic (Hanoi Old Quarter flagship)

Item: Picasso Dental Clinic (Hanoi Old Quarter flagship)
Rating: 75.6

According to our open methodology, this clinic scored 75.6/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #1 of 17 ranked clinics · Last checked: 26 August 2026

75.6/100

Positions by Rating Profile

Overall Transparency & Trust#175.6/100
Best for Expats#175.8/100
Best for Dental Implants#175.3/100
Best for Emergency Dental Care#180.2/100
Best Price Transparency#166/100
Best English-speaking Clinics#177.7/100
Best for Families / Children#178.7/100
Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site (picassodental.vn/hanoi) checked 2026-08-26 incl. wisdom-tooth/implant pages; no anaesthesia/sedation info found

See all clinics offering sleep dentistry →

Summary

Flagship of the Picasso Dental group (formerly Serenity International Dental Clinic, rebranded 2023) in Ba Dinh near the Old Quarter, established 2013. English website with country-specific pages for international patients, published price guides, WhatsApp contact, CBCT imaging, and a full range of services including implants, Invisalign, surgery and emergency care.

Strengths

Information Transparency: 20 of 20 points.
Medical Infrastructure: 15 of 15 points.
Communication & Service: 8.5 of 10 points.
No red flags identified in public sources.

Weaknesses

No category fell below the weakness threshold (50% of verifiable points).

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

20 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓	Has a working website [s1]	4/4
✓	Dentist names listed [s1]	3/3
✓	Dentist specializations listed [s1]	2/2
✓	Real clinic photos [s1]	2/2
✓	Service list published [s1]	3/3
✓	Clear contact details [s1]	2/2
✓	English website version [s1]	2/2
✓	Address and map published [s1]	2/2

Price Transparency

7 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✓	Prices or price ranges published [s1]	3/3
?	Cleaning price listed	0/2
?	Filling price listed	0/2
✓	Crown price listed [s1]	2/2
✓	Implant price listed [s1]	2/2
?	Consultation price listed	0/2
?	X-ray / imaging price listed	0/2

Reputation & Reviews

11 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

◐	Google rating (Bayesian-adjusted) as of 2026-08-26 [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen]	5/6
◐	Google review volume as of 2026-08-26 [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen]	2.5/3
?	Review recency	0/3
✓	Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 5 of the 5 reviews shown there (375 published in total), most recently on 2026-07-27. One reply reads: "Dominic, thank you for taking the time to write this out in such detail, it genuinely helps other international patients who are weighing up their...". [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen] [gm-replies]	2/2
?	No recurring complaints	0/2
?	No suspicious review patterns	0/2
✓	Active Facebook presence [s1]	1/1
?	TripAdvisor presence	0/0.5
✓	Other review platforms [s1] [s2]	0.5/0.5

Medical Infrastructure

15 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

✓	On-site X-ray [s1]	2/2
✓	CBCT (3D imaging) [s1]	2/2
✓	Implantology [s1]	2/2
✓	Orthodontics [s1]	2/2
✓	Oral surgery [s1]	2/2
✓	Pediatric dentistry [s1]	1.5/1.5
✓	Emergency care [s1]	1.5/1.5
✓	Works with international patients [s1]	2/2

Communication & Service

8.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✓	WhatsApp / LINE available [s1]	2/2
?	Response speed	0/1.5
✓	English spoken [s1]	2.5/2.5
✓	Pre-visit consultation possible [s1]	1.5/1.5
✓	Clear service explanations [s1]	1/1
✓	Convenient opening hours [s1]	1.5/1.5

AI & Search Visibility

6.5 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Hanoi", "English speaking dentist Hanoi", "dental implants Hanoi", "emergency dentist Hanoi", "Hanoi dental clinic for expats".

✓	Mentioned for: best dentist Hanoi [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-2]	1/1
✓	Mentioned for: English speaking dentist Hanoi [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-3]	1/1
✓	Mentioned for: dental implants Hanoi [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-4]	1/1
✓	Mentioned for: emergency dentist Hanoi [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-5]	1/1
✓	Mentioned for: Hanoi dental clinic for expats [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-6]	1/1
?	Structured data on website	0/1.5
?	Google indexing quality	0/2
✓	Dedicated service pages [s1]	1.5/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: not checked against public sources yet — unverified, no penalty

Dentists & professional licences

Dentist	Specialization	Licence No.
Dr. Emily Nguyen [s1]	Founder	not verified

Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

Price Transparency: Cleaning price listed
Price Transparency: Filling price listed
Price Transparency: Consultation price listed
Price Transparency: X-ray / imaging price listed
Reputation & Reviews: Review recency
Reputation & Reviews: No recurring complaints
Reputation & Reviews: No suspicious review patterns
Reputation & Reviews: TripAdvisor presence
Communication & Service: Response speed
AI & Search Visibility: Structured data on website
AI & Search Visibility: Google indexing quality

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Website	https://picassodental.vn/hanoi/
Phone	+84 559 909 971
WhatsApp	+84 559 909 971
Facebook	https://www.facebook.com/picassodental.vn/
Google Maps	Map listing
Address	16 Pho Chau Long, Truc Bach, Ba Dinh, Hanoi 100000, Vietnam

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

ID	Source	What it supports	Accessed
s1	https://picassodental.vn/hanoi/	name, address, phone/WhatsApp, services, CBCT, published prices, English site, expat focus, founder	2026-07-14
s2	https://serenitydentalclinic.com/locations/hanoi/	flagship location, founding date, rebrand from Serenity	2026-07-14
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen	https://www.google.com/maps/place/Picasso+Dental+Clinic+Hanoi+(Old+…	Multiple owner responses observed on recent Google reviews, checked 2026-08-26	2026-08-26
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-2	search:best dentist Hanoi	AI/search visibility scout 2026-08-26: appears in Bing local pack as 'Picasso Dental Clinic Hanoi (Old Quarter Branch)'	2026-08-26
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-3	search:english speaking dentist Hanoi	AI/search visibility scout 2026-08-26: appears in Bing local pack + organic (picassodental.vn)	2026-08-26
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-4	search:dental implants Hanoi	AI/search visibility scout 2026-08-26: appears in Bing local pack	2026-08-26
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-5	search:emergency dentist Hanoi	AI/search visibility scout 2026-08-26: appears in Bing local pack + tooth911.com organic result	2026-08-26
picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-6	search:dentist for expats Hanoi	AI/search visibility scout 2026-08-26: appears in Bing local pack ('Dentist expats' block)	2026-08-26
gm-replies	https://www.google.com/maps?cid=16390350039654670877&hl=en	Reviews read on the clinic's Google listing 2026-09-11: 5 of 5 carry a reply from the practice, newest 2026-07-27	2026-09-11

Change History

Date	Change
2026-09-11	Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-07-27.
2026-08-26	Deepen 2026-08-26: rechecked website/contacts/operating; googleRating/reviewCount newly captured (4.7, 369) with owner-response pattern confirmed; added tooth911.com and thenomadhq.com as external sources; visibility scout 5/5 true (strongest performer in cohort); cited existing s2 (serenitydentalclinic.com legacy domain) under onOtherPlatforms.
2026-08-25	License verification 2026-08-25 against Sở Y tế TP.HCM registries: facility portal (HCMC-jurisdiction only) found no match for 'Picasso Dental' / 'Serenity International'; practitioner portal found no match for 'Emily Nguyen' (no Vietnamese legal name published by the clinic). Both recorded as null — registry jurisdiction/name-identity inconclusive, not false.

A question or a correction?

Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.